Programme Manager - Service Improvement

Fruition IT are proud to be supporting Care Quality Commission as they look to recruit a number of key positions into their technology team.

CQC play a crucial role in the UK health and social care sector, ensuring health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve.

CQC offer a supportive and inclusive environment where you will get the chance to make a real difference.

Salary: Up to £57,891 (Outside of London) or up to £63,293 (London office based or homebased and live within the boundary of the M25). For exceptional candidates a higher salary may be available.

There is also an additional homeworking allowance of £553 per annum for those working from home.

Location: CQC offer remote working but there will be a requirement to occasionally be onsite at one of their main office locations (London, Leeds and Newcastle). Any travel would be fully expensed and timings flexible to allow people to travel at realistic times.

They are looking to hire a Programme Manager with a broad background in Service Improvement / Optimisation. This role will see you working on recovery planning to improve their services externally as well as improving internal credibility.

Key Responsibilities

• Work with both internal and external senior stakeholders to ensure their interests are identified and addressed to influence and engage work to manage the programme effectively.
• Communicate regularly and engages in professional debate to resolve issues and differences between stakeholders and to challenge assumptions.
• Provide visible leadership and line management (which may include matrix management) for the Programme team and leads by example to evidence the organisational core values.
• Coaches and mentors programme and project individuals to enable individuals to operate effectively within their remit.
• Ensure that teams bond and meet regularly with monthly face to face meetings and quarterly full team meetings as a minimum.
• Build and maintain a strong delivery-focused programme team.
• Cascade vision and translate into delivery objectives for the team.
• Stay abreast of best practice and ensures continuous evaluation and improvement of their approach to programme and project management.

Required Skills/Experience

• Proven experience in a Programme Management role
• Experience working within the Public Sector
• Working across business change / service improvement programmes at scale
• Technology led programmes of work with a focus on business change

• Programme/Project Management methodologies (Prince2, Agile etc)

CQC are committed to promoting a fair and inclusive workplace. They want all their staff to be able to flourish and reach their full potential. They are registered with a number of national schemes and initiatives that promote a diverse and inclusive workplace.

If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail.

Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.